Store Policies
Safe
Shopping Guarantee:
You can shop at bebechouchou.com with
confidence. We accept Visa, Mastercard, Discover and Paypal.
If you prefer, we can assist you by email.
Email us at
bebechouchouaz@yahoo.com
Shipping:
Ground Shipping Costs for Continental
States:
|
Order Total
|
|
Shipping Cost
|
|
Up to $99
|
|
$6.95
|
|
$99 and up
|
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Free*
|
*Free shipping is available only in the 48
continental states.
Please Note: At this time, we do not ship
any orders outside the United
States.
Delivery Time:
Delivery times do vary but most products as
noted ship within 1-2 days. Some of our products are hand made and or
embroidered at the time your order is placed. Please allow the time noted in
the product details for the completion estimate and also allow 4-5 days for
shipping. You will be notified by email when your order has been shipped.
Returns & Exchanges:
If you are unsatisfied with your purchase
for any reason, we are happy to exchange or refund it.
Please return items within 10 days of
receipt in new and unused condition with the manufacture tag attached. Shipping
costs associated with free or discounted shipping will apply to returned items.
***We
will exchange Special Occasion & Party Dresses & Seasonal/Holiday Items
for size only within 7 days of receipt of items (if size is not available,
store credit will be given). Holiday Apparel will not be accepted for returns 10 days
before and at any time after the Holidays.
Please contact us to discuss your custom
designed or freight shipment if it is damaged or did not meet your
expectations. Note: Bedding sets returned may be subject to manufacturing
restocking fees.
The most important thing to keep in mind when ordering is that our
stock balances fluctuate throughout the day with sales demand and stock
that we receive from the manufacturers. Items are constantly being sold
and our stock is constantly being replenished. If the item is identified
as "Out of Stock", we can special order the item for you and
ship it as soon as we get it. Most items ship within 2 weeks.
- Just because the item you ordered is NOT identified as out-of-stock
does not necessarily mean that it will be in-stock at the moment you
order it. We will notify you if the item you ordered is out-of-stock.
We first try to reply via email and give you 3 days to reply. If we
have not heard from you we will then try to call you at the numbers
you provide with your order. Be sure to give us your current email address
and phone number.
- Some items are listed for sale on our web site that have not been
released from the manufacturer yet. We place these items on the web
site so that consumers may pre-order the items. Preorders are reserved
with payment up front on a first come, first served basis. You may also
request to be placed on a “notify list” and we will let
you know when products are in-stock and available for delivery. Be advised
that prepaid orders always get priority for delivery.
Our goal is to make sure you are completely
satisfied with your shipment.
Sales Tax:
BebeChouChou Children's Boutique is located in 32 Biltmore Phoenix, Arizona, 85016.
Sales tax is charged if the shipping address is in Arizona. |
